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- About Us
Frequently asked
questions
Northamptonshire E-waste and Electrical Recycling was founded by Daniel with a simple
belief: businesses deserve an e-waste partner that is genuinely accountable,
fully licenced and actually local.
- About the collection service
Is the collection really free of charge?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
What is the minimum number of items for a free collection?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
What areas do you cover?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
How quickly can you collect?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
Are you able to collect outside of business hours?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
Can you handle large-scale IT refresh programmes?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
- Data security & destruction
How do you handle data security?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
What documentation will I receive for data destruction?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
Is simply deleting files before handover enough?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
Can you handle physical destruction of drives if required?
Yes. For situations where physical destruction is required – for example, drives that cannot be sanitised by destruction software due to damage, or where your security policy requires physical encryption – we can arrange this. Please mention your requirements when booking and we will confirm the options available to you.
- Compliance & documentation
Why do we need a Waste Transfer Note?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
How long should we retain compliance documents?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
Are you licensed to collect from public sector organisations?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
Can we use you for repeat or scheduled collections?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
- Equipment & eligibility
Does the equipment need to be in working order?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
Do you collect consumer electronics as well as business IT?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
What happens to the equipment after collection?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
What if I'm not sure whether my item qualifies?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
- Pricing & payment
Will I ever receive an invoice?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
Are there any circumstances where there would be a charge?
Every collection comes with documentation, data destruction and chain-of-custody records as standard. No hidden charges, no unexpected invoices.
- Still have questions?
Daniel is available by phone, email
or WhatsApp – including evenings
and weekends. Most questions are
answered within the hour.
- Jump to a topic
- Ready to book?
Free collection for 10+ items across
Northamptonshire and surrounding
counties.
Ready to clear your IT backlog?
Book a free collection today. We handle everything — collection, documentation and certified data destruction — at no cost to your organisation.
Or call Daniel directly on 07756 145492 — available evenings and weekends.